Refund Policy

Refund Policy

Hello,

This a friendly reminder that here at Crafty Club, your satisfaction and happiness are our top priorities, even more than making a sale.


We genuinely care about making sure our products work for you, and if they don’t, we’re more than happy to find a solution together.


However, we kindly ask that you remain honest. If our products have benefited you, please consider not asking for a refund just to save some cash. When you support those who help you, the positivity comes back to you tenfold!


If you have purchased one of our digital products, and are not 100% happy with it, you may request a refund within 30 days of purchase.


To request a refund please email [email protected] with a copy of your purchase confirmation email.


We will then process your refund within 1 working day and the money should be back in your account in 5 – 7 working days.

Crafty Club Points

Points
You earn points in two ways. The first way is by completing project tutorials.

  • Beginner = 10 Points
  • Intermediate = 15 Points
  • Advanced = 25 Points

Secondly, you earn Points when other Members like your posts or comments. 1 like = 1 Point. This encourages Members to produce quality content and interact with other Members in their community.

Levels
As you gain Points, you level up. Your level is shown next to your name and Avatar throughout the website.

  • Level 1 – 0 points
  • Level 2 – 15 points
  • Level 3 – 35 points
  • Level 4 – 70 points
  • Level 5 – 175 points
  • Level 6 – 300 points
  • Level 7 – 500 points
  • Level 8 – 1000 points
  • Level 9 – 1500 points
  • Level 10 – 2000 points